Returns & Refunds

RETURNS POLICY

• At prowomen.in, we acknowledge that customer satisfaction is main thing so we stand behind products bought at our site.
• Pashan Ventures endeavors to serve its client to offer the best experience. We do not facilitate returns for products once delivered.
  
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
  • To complete your return, we require a receipt or proof of purchase.
  • Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable)

REFUND POLICY

• Refund process will be initiated after a check by Pashan Ventures of the returned goods/products to ensure that clauses of return policy are adhered.
• Refund shall be subjected to deduction of the shipping cost as the shipping charge is non-refundable.

Skincare cosmetics once received can’t be returned or exchanged.

Please note in case of prepaid orders, if the order being denied by customer after shipping by any reason, we shall be initiating the refund process to the customer without refunding the delivery charges.

EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@promen.in and send your item to Pashan Ventures, 968 industrial area phase 2, Chandigarh Punjab, India, 160002

CANCELLATION POLICY

• Order cancellation can be accepted if the cancellation is made before dispatch of goods, cancellation refund would not be processed after purchase. 

Goods cannot be cancelled after being shipped.